Need help?
Frequently Asked Questions
ABOUT PERKS
Welcome to Perks, where craftsmanship meets passion. Founded by two brothers, Mohit and Jatin, our brand is built on a legacy of quality and dedication. Inspired by their grandfather's mastery of shoemaking, they combined tradition with modern design to create exquisite leather footwear and products. At Perks, we are committed to sustainable practices and impeccable craftsmanship, ensuring every piece stands the test of time. Join us in celebrating heritage, elegance, and a journey paved with passion and precision.
Welcome to Perks. Welcome to quality.
Perks was established to meet the demand for fashionable, dependable, and long-lasting shoes. The company aims to provide clients with both trendy options and footwear of the highest caliber.
75% of the paper waste in our shoe box is recycled. maintaining our commitment to substituting recyclable materials for synthetic ones that are better for the environment. See our packaging in action by watching our unpacking video.
No, we don't have any offline stores at the moment.
Yes, we do want to build offline shops in Delhi and Mumbai shortly to give our clients a tactile shopping experience.
PRODUCT
A range of colour options are available for each shoe model, allowing you to select the design that best matches your taste.
Perks shoes are made with a blend of support and flexibility, offering a cozy and adjustable fit for a variety of sports while retaining stability. The degree of flexibility may differ based on the particular shoe model, thus we advise reading the product descriptions for additional information on the flexibility of each type.
Yes, Perks shoes are made to keep your feet smelling fresh and nice even after wearing them for a lengthy period of time.
Yes, comfort is a priority in the design of our shoes. Perks shoes are made with ergonomic features and cushioned insoles to make them comfortable to wear all day.
ORDER
Please double-check that all of the information you enter on the payment gateway, such as your name, account information, password, etc., is accurate if your transaction fails. Additionally, make sure your Internet connection doesn't get interrupted while the payment is being processed.
Browse our website's extensive selection of items and pick the one(s) you want.
Choose the appropriate size and click "Buy Now"
Once you've added all the items you want, go to your shopping bag and click "checkout."
Complete the shipping information and click "Continue."
Enter your billing address (if the same, check the box), select your payment method, and enter any special instructions in the "order comments" box (be sure to include your Instagram handle). Then click "Continue."
You will immediately get an email with a confirmation of your order.
On the 'My Account' tab, under the 'Orders' section, you may view the status of your order.
Please verify that the funds have been taken out of your bank account.
If a payment fails and your account has been debited, it will often be rolled back to your bank account within 7 business days. You can get in touch with us for the same. We make sure your money is secure.
The following is a list of every payment option/mode offered on www.PerksStore.com:-
1. Paytm
2. All popular credit and debit cards
3. UPI
4. Netbanking
5. Smartphone wallets
6. Pay on delivery
Note: Any of these payment methods might change at any time. For up-to-date information, see the Payments page.
Please be aware that once an order has been placed, it cannot be changed or cancelled while it is being delivered.
Your cargo can be cancelled or altered if it is still in our warehouse.
However, your cargo is generally unable to be cancelled or altered if it has already been picked up by one of our courier partners.
Note: We make every effort to send all orders from our warehouse on the same day to guarantee quick delivery. In any case, your order is despatched for delivery within 1-2 business days, albeit this isn't always achievable.
You can still apply to change or cancel your purchase by completing the form and using the "edit/cancel order" option at the bottom. If at all feasible, we will try to accommodate your request.
When we get your returned item, we inspect it for quality. After a return request is accepted, it typically takes 2 to 10 days for the money to return to the original payment method. Please get in touch with us if you haven't received your refund yet; we'll send you a copy of the proof of transfer so you may raise the matter with your bank.
It will take between 2 and 10 days for the money to be returned to the original method of payment if you cancel an order before it leaves our warehouse.
SHIPPING
Online Paid Orders and COD
No shipping charges. Customers receive free delivery from us. Additionally, prepayment purchases receive faster shipping delivery.
Yes! On our website, you can purchase and make payments in complete safety since we utilize highly secure payment processors to protect your money and account information.
No, you just pay for what you see.
Online Paid Orders and COD
No shipping charges. Customers receive free delivery from us. Additionally, prepayment purchases receive faster shipping delivery.
CARE
Use a moist cloth or sponge to gently wash away dirt and stains from your Perks shoes. Use a mild soap solution and a gentle brush for stubborn stains.
Perks footwear is not machine washable. For cleaning suggestions, refer to the care instruction.
In the event that your shoes become wet, dab off any extra moisture with a dry cloth before allowing them to air dry naturally. Hairdryers and other direct heat sources should be avoided.
To extend the life of the soles of your shoes, prevent severe abrasion on rough surfaces and rotate your shoes frequently to decrease wear on specific regions.